Agile Release Management Training.

Just a note of my training this afternoon. We looked at Epics and Adventures and how they sit in the overall weekly Scrum planning, Backlog Grooming and Release planning. We looked at Roles and Responsibilities within a FULL company setup, past and further than┬ájust the Scrum team. I was told about a new role in […]

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Excellent Customer Service training

Today I attended some training on Excellent Customer Service provided by the University. The reason I signed up was because some of the work I’ve taken over here for providing Moodle Gradebook support is not “so hot” right now. It feels like we’re failing on some really basic stuff, which is frustrating to both me […]

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