The cost of training

Something that I remember not really appreciating about 10 years ago at Thought Den was the real cost and value return of training staff. Sometimes when you’re working out the value return of the training against the actual money you’re spending, it never quite seemed to add up. Training had to be spent on very […]

Strengths Finder 2.0 – Gallup

Strengths Finder 2.0 – Gallup My Personal Strengths @dancourse > 1 Strategic > 2 Ideation > 3 Relator > 4 Includer > 5 Significance The book, Strengths Finder 2.0 We all like a good personality quiz, c’mon you’ve been tempted by a few Quizzes on your Facebook profile and Buzzfeed right? You hope they may […]

“Baking in” SCD tools to our staff’s daily appetite

Recently I started scratching the surface of SCD here at Warwick University by reading a couple of online resources. Then last week I planned to and meet some of the core team. The chats we had introduced some really interesting new discussions and concepts to me around change programmes. SCD is a massive change programme […]

Agile Release Management Training.

Just a note of my training this afternoon. We looked at Epics and Adventures and how they sit in the overall weekly Scrum planning, Backlog Grooming and Release planning. We looked at Roles and Responsibilities within a FULL company setup, past and further than just the Scrum team. I was told about a new role in […]

An intro to using Trello

More and more University staff here are using Trello for sharing ideas and collaborating on projects. So I’ve made a super quick intro video which I’d like to share on using Trello for Tracking bugs. Please remember that Trello is a cloud service and we must abode by the University’s Cloud Usage Rules, http://www2.warwick.ac.uk/services/gov/informationsecurity/faqs/purchasingissues/cloud/

Being brave enough to change a process

Today we had to change a large process that wasn’t working. The State. A web development being built hasn’t got automated tests written for it and requires an office member to go through and MANUALLY test every item. Basically what Behat or DalekJS should be doing… Anyway, the tests were all written in 1 document. […]

Excellent Customer Service training

Today I attended some training on Excellent Customer Service provided by the University. The reason I signed up was because some of the work I’ve taken over here for providing Moodle Gradebook support is not “so hot” right now. It feels like we’re failing on some really basic stuff, which is frustrating to both me […]

Women in Leadership, a simple write-up

I was fortunate enough to attend a Women in Leadership briefing at WMG today which was very interesting. It was a short, high-level run down from training two of our colleagues have attended. From the outset, it’s clear there’s evidence showing some old ways of thinking and practices around! Some of them which will act […]