Something that I remember not really appreciating about 10 years ago at Thought Den was the real cost and value return of training staff.
Sometimes when you’re working out the value return of the training against the actual money you’re spending, it never quite seemed to add up. Training had to be spent on very specific skills our studio needed, like Apple iOS and Android publishing skills, Agile training or new Flash (yes, adobe flash) skills. Also, one of your valuable team away from their day to day work seemed very costly against a constant spin of projects and product.
Now, that’s fine when you’re in a small studio and training is expensive. The cost seemed basically high, against a negligible return on value.
However, since moving up through the ranks in larger organisations I really see the difference the opportunity of training can bring to an employee’s day to day working life and career path.
Also, with the advent of the gig-economy in education, where more people are able to offer relevant light training in various related subjects for cheaper, the cost and value have changed.
By offering training to employees generally helps break up the daily grind of their days / lives. Able to express their interests in related subjects, the value may not necessarily translate to their day to day actions any more than 2%, BUT, the value of them learning something related and interesting helps them meet their own targets of learning and growing. The other factor I’ve noticed is you need to be bold with your commitment to improvement, every week all the Learning Design Team (US, Canada and UK) all join for a call where we have set subjects and initiatives to work through. Every ID, every week. That’s a huge cost of hours right, but that commitment shows that the company recognises its employees as people who want to know more, who have a growth mindset.
The cost of training is now cheaper, but the value in reduction of employee turnover and employee happiness can be outstanding.
The company is filled with clever people with minds that need sharpening.