Using video to aid tutors in doing complex tasks

As you may know, I’m not a fan of emails and will always try to push things through Trello tickets to keep all the info in the correct place. But yesterday I made a massive c***-up and had to send a group email out to the staff so they were aware of what was going on.

However, I couldn’t go see them all personally as they’re a geographically dispersed group at the best of times. But a long complex email would be too difficult to follow and take hours to write.

So instead, in a group email out I included a simple screen cast video from where I was working. It meant that all the tutors could watch it, watch what I was doing with my mouse and Trello, and feel confident they knew how they were updating their tickets.

AEP screencast

 

So far I’ve had really good reviews on how much easier it was and the tutors want to try it out.

Author: Dan Course

Dan Course, E-Learning Development at Warwick University (WMG). Agile Scrum trained and full-stack development. Interested in E-learning, Democracy, Politics and Tech. All thoughts are mine and not of my employer.

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