Reliance on Cloud Services

There should always be a backup plan!

Yesterday’s event came as a bit of a shock, amid some work on a startup’s new headless web-app, a corner-stone of my development tools disappeared from under my digital feet.

A while back when our company (Thought Den Ltd.) was becoming larger it became imperative that the many passwords were stored somewhere encrypted, not in a text file on the file server, not on post-its and not all the same. So I carried out some research and we bought into as a great solution.

It’s cloud based encrypted hosting of your team’s passwords, you can share passwords and the admins can setup different access roles for different staff.

This has been great. Solid in-fact.. until yesterday when they had a boo boo.

Passpack hadn’t re-purchased their own domain name and suddenly all services were stopped. This made me realise I need the following things from a password manager

* a local backup (I can access without propriety software)
* a direct phone number to their customer service

So, from now on I’m ready!


By Dan Course

Senior Instructional Designer. Partnerships, people, products, delivery, agile tech and online edu. Naturally curious, innovative and willing to challenge the status quo.

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